Terms and Conditions
Program Name
Hearing & Balance Solutions SMS Program
Program Description
By opting into the Hearing & Balance Solutions SMS Program, you agree to receive text messages related to your care and engagement with Hearing & Balance Solutions. Message types may include, but are not limited to:
Appointment confirmations and reminders
Follow-up messages related to visits or services
Hearing health education and informational messages
Promotional messages, special offers, or announcements (if applicable)
Customer service or administrative communications
Message frequency may vary based on your interaction with our services.
Opt-Out Instructions
You can cancel the SMS service at any time. Simply text “STOP” to the 704-912-4422. Upon sending “STOP,” you will receive a confirmation message indicating that you have been unsubscribed. After this, you will no longer receive SMS messages from us.
Rejoining Instructions
If you previously opted out and would like to rejoin the SMS program, you may do so by opting in again through our website, patient forms, or by following the original opt-in method. Once re-enrolled, SMS communications will resume.
Help Instructions
If you experience any issues with the messaging program, text “HELP” to the 704-912-4422 for assistance.
You may also contact us directly at:
Email: info@hearingsolutioncenter.com
Phone: 704-912-4422
Carrier Liability Disclaimer
Wireless carriers are not liable for delayed or undelivered messages.
Message & Data Rates Disclaimer
Message and data rates may apply for any messages sent to you from us and from you to us. Message frequency varies. For questions about your text or data plan, please contact your wireless provider.
Privacy Policy
Your privacy is important to us. Information collected through our SMS program is handled in accordance with our Privacy Policy.
Please review our Privacy Policy here:
CLINIC PRIVACY POLICY PAGE
Compliance with Industry Standards
This SMS program complies with applicable TCPA, CTIA, and A2P messaging guidelines, including consent, opt-out, and transparency requirements.
Legal Compliance Note
By opting into this SMS program, you confirm that you are the authorized user of the mobile number provided and that you consent to receive text messages from Hearing & Balance Solutions in compliance with all applicable federal, state, and local laws. Consent to receive SMS messages is not a condition of purchase.