Hearing Aid Repair
Hearing aids are sophisticated electronic devices that require regular maintenance and occasional repairs to function properly. At Hearing & Balance Solutions in Charlotte, NC, we offer expert hearing aid cleaning, maintenance, and repair services for all hearing devices, regardless of where they were purchased. Our goal is to minimize downtime and keep your hearing aids working optimally so you can stay connected to the world around you.
How Our Hearing Aid Repair Service Works
Diagnostic Evaluation
We begin by examining your hearing aids to identify the exact cause of the malfunction. Using specialized equipment, we can detect issues that might not be visible to the naked eye, such as moisture damage, component failure, or programming errors.
On-Site Repairs When Possible
For many common issues like blocked receivers, battery problems, or programming adjustments, we perform repairs right in our office during your appointment. This minimizes your time without your hearing aids and gets you back to better hearing quickly.
Manufacturer Coordination for Complex Repairs
If your devices require more extensive repairs with specialized parts or service, we work directly with the manufacturer to facilitate the process. We handle all the details, keep you informed throughout, and ensure your repaired devices meet manufacturer specifications when returned.
Why Hearing Aid Maintenance Matters
Hearing aids are exposed to challenging conditions daily, including moisture, earwax, and physical stress. Regular maintenance is essential for preventing damage and extending the lifespan of your investment. Research shows that over 75% of all hearing aid damage is caused by moisture and earwax buildup – issues that are largely preventable with proper care.
When hearing aids malfunction, the impact goes beyond inconvenience. Reduced hearing ability can affect your social interactions, safety, and overall quality of life. Our repair services aim to minimize these disruptions and keep you connected to conversations and activities you enjoy.
Expert diagnostics to identify the exact cause of malfunction
On-site repairs for many common issues
Access to manufacturer warranty services when applicable
Professional cleaning to improve performance and extend device life
Benefits of Professional Hearing Aid Repair
DIY attempts can often lead to further damage and more costly repairs. Our professional repair service gives you access to expertise, specialized equipment, and manufacturer resources that aren't available to the general public. We can often identify and address potential problems before they cause complete device failure.
Schedule Your Hearing Aid Repair Appointment
At Hearing & Balance Solutions, Dr. Gosu and our team understand how important your hearing aids are to your daily life. We prioritize repair services and strive to provide quick turnaround times to minimize any disruption to your hearing experience.
Whether your hearing aids are not working at all, producing feedback, or simply not performing as well as they used to, we're here to help restore them to optimal function. Our repair services are available for all makes and models, even if you purchased your devices elsewhere. Contact us today at (704) 912-4422 to schedule your repair appointment at our convenient South Park location. Don't let hearing aid problems limit your communication and enjoyment of life's important moments.
Signs that your hearing aids may need professional attention include no sound, intermittent sound, unusual whistling or feedback, distorted sound quality, volume issues, or physical damage to any part of the device. Even if the problem seems minor, it's best to have it checked before it worsens.
Repair costs vary depending on several factors, including whether your device is under warranty, the extent of the damage, and the need for replacement parts. Minor repairs performed in our office may have minimal or no cost, while major repairs requiring manufacturer service will vary by brand and model. We always provide cost information before proceeding with any repair.
Many common issues can be resolved during your appointment. For repairs requiring manufacturer service, the timeframe typically ranges from 1-2 weeks. We can provide loaner devices in some situations to ensure you remain connected during the repair process.
Yes, we service all major brands of hearing aids, including Oticon, ReSound, Starkey, Phonak, Widex, and others. As an independent practice, we have relationships with multiple manufacturers and can assist with devices purchased from any provider.
This depends on several factors, including the age of your devices, the extent of damage, repair costs versus replacement costs, and whether newer technology would better address your hearing needs. We'll discuss all options with you so you can make an informed decision that best fits your hearing needs and budget.
Regular maintenance is key to preventing most common issues. This includes daily cleaning, keeping devices dry with a dehumidifier or dry aid kit, replacing wax guards regularly, and scheduling professional cleanings every 4-6 months. We can provide personalized care instructions based on your specific devices and lifestyle.
