Hearing Solution Center

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Troubleshooting Your Hearing Aids

Hearing Aid Repair

If you have noticed that your hearing aids are not working the way they used to, your first thought will probably be that they are broken. However, a lot of the time a simple fix can be performed in order to get the hearing aid working again. Below we are going to look at some of the things that you can do to troubleshoot your hearing aids and find out if you can sort them out yourself at home before you take them to an audiologist or replace them.

Check the battery

If you are experiencing issues with your hearing aid, the very first thing that you should do is open the battery door and make sure it is the right way up. It is a common mistake to make and one that many people face on a daily basis. The battery will indicate which way it should be inserted and if it is not put in this way the hearing aid simply won’t work. If you are in doubt, take the battery out and put it in the other way, then try out your hearing aids. Or, if you have someone at home with you and you can’t decide if the battery is in the right way, ask them to take a look for you. The + side of the hearing aid battery should be facing up.

Make sure they are on

It’s easy to miss the fact that your hearing aids are actually switched off. These are very small devices which makes the on and off switch even more difficult to see. This can be in different places depending on the model that you are using as well. For instance, some on and off switches are actually underneath a piece of plastic covering that makes up part of the device. It can be embarrassing to take your hearing aids for a repair and find that they are switched off but this is far more common than you would probably imagine. So, if this happens to you, don’t think too much on it but do make sure that you are checking first. Try flicking the switch a couple of times as some hearing aids take a few seconds to kick back into gear. Of course, if the device still isn’t switching on then the next step would always be to check the battery and proceed from there.

Generally speaking, if the device isn’t switching on at all, then it’s going to be the battery. If the device is switching on and switching off or delivering a poor level of sound, this could also be an issue with this part of the device.

Check the volume

It is quite common for the volume to be the issue with your hearing aid. Don’t forget that as your hearing changes, the volume of your hearing aid will need to be adjusted up and down accordingly. If you are worried that your hearing loss is getting worse, book an appointment with your audiologist to have them check this out for you. They will then be able to tell you if this is the case and help you set your hearing aid to the right volume.

Or, it could simply be the case that your hearing aid has been knocked and the volume has been switched up or down by mistake. This is an easy fix and nothing that you need professional help for. Just readjust your hearing aid volume and you will be back to hearing everything again in no time.

Watch out for an earwax build-up

Another problem that you might have is a buildup of earwax. What you need to know here is that your ears are self-cleaning. This means that routinely excess earwax will be pushed out of your ear down the canal. Typically, this will cause it to build up around the outer ear and that’s why you should wash them with a damp cloth regularly. However, when you have a hearing aid, the wax will instead build around the device itself. This can fill up the connecting tube between the device and the receiver.

You can rectify this problem by giving your hearing aids a thorough and delicate clean. Use a damp cloth and remove pieces that you can. That way you’ll be able to tackle all the problem areas where wax could be causing an issue.

We hope this helps you troubleshoot some of the problems that you might be having with your hearing aids and help you avoid a trip to see an audiologist. Need some extra support? Call Hearing Solution Center at (704) 912-4422 for some extra expert advice on your hearing aids.